Digital Download Help
Due to the fact that everyone uses a different technology system, we are unable to help each and everyone specifically with technical help. We will do our best to explain the most common circumstances bellow.
All products in this store are digital items. Nothing will be shipped.
All of our printables are password protected. Any Editing of our printables (including altering, manipulating, changing, or recreating) is against copyright.
Please keep in mind that most mobile devices ( such as phones, ipads, and tablets ) do not allow you to download through a link. Our products are meant to be downloaded and unzipped on a computer first.
Some of our products are sent as a compressed ZIP files, Mobi files and Epub files. Below are some instructions to help you with the unzipping and usage process. If you run into any issues please use google.
Here is how you can unzip a ZIP file:
On a laptop or PC- click the link to save the ZIP file to your computer, open up your downloads folder, right-click and select, "Extract All." This will create a new file on your computer in which you can open. Very rarely, apps on your browser may cause issues during downloading. If this happens, please try using a different browser.
On a mobile device- You may need a free app to unzip the product. Some devices can already handle unzipping files, we suggest googling your phone type to find out how to unzip a file, or what apps are best for your phone. The free apps will allow you to unzip the folder to access it. Another solution available on some mobile devices is to press and hold the zipped file icon and then click, "Extract." However we do suggest you use a computer with all our products when possible.
Most of our files are sent using PDF format. Most computers have pre-installed Adobe Reader on them, but if your laptop, PC, or mobile device does not have a PDF reader of some sort on it, you will need one to view the items. Adobe Reader is the most common one and it is also free. You can find and download it here.
If you can't find the file once it's downloaded, try looking in Downloads under My Computer. Another option would be to search for the name of the file in your file explorer.
Epub & Mobi files:
Some of our products will be in this format. First download the files and unzip them using the methods described above. In order to use them you will need an app that can open either of these file types. For more information on Epub files please refer to this website (the first page) .
On a PC:
Once your files have been unzipped and you have the appropriate app downloaded right click on the file and select ''open with'' and choose the program you have.
We always recommend downloading and unzipping our files on a computer before transferring the files to your other devices.
On an Ipad:
How to add an Epub file to your ipad: here
How to add a Mobi file to your ipad: here
On an android:
After transfering the file to your phone you can use any of these apps for either Epub or Mobi. Make sure to read the description for downloading because not all of them support the Mobi format.